Skip to main content

5. Freight Movement

DOT's Progress in 2017

Recent results from DOT’s 2017 Citywide Mobility Survey indicate that 41 percent of New Yorkers receive a delivery of some kind at their home at least a few times a week. This statistic highlights the growing impact of truck freight on the City’s streets. DOT’s Office of Freight Mobility has a number of initiatives that it has advanced in the past year in an effort to better understand freight movement through the City and alleviate some of the issues that arise from heavy truck traffic. For a complete list of the agency’s progress on Freight Initiatives, refer to

Smart Truck Management Plan

The Smart Truck Management Plan is DOT’s comprehensive blueprint to improve the efficiency of truck deliveries across the five boroughs and to reduce the environmental and community impacts of trucking. To create this plan, the agency convened a freight advisory group in December 2016 that brought together the trucking industry, businesses, researchers, advocacy groups, and government agencies. The purpose of the group was to examine curb management, sustainability, compliance, enforcement, and land use policies related to truck freight. DOT also solicited input from the communities most directly impacted by truck traffic through a series of 11 community open houses. This feedback is being incorporated into the Smart Truck Management Plan, scheduled for release in mid-2018. The plan will provide recommendations on updates to truck routes, reforms to truck rules, strategies to improve compliance, and a specific truck freight plan for each of the five boroughs.

A photo of a truck during the night

Off-Hour Deliveries

DOT wants businesses in heavily congested areas, such as Midtown Manhattan and Flushing, Queens, to shift their deliveries to less busy times in the evening or overnight. This approach, called off-hour deliveries, has the potential to reduce congestion and double-parking. DOT is creating a voluntary program to encourage businesses to switch to off-hour deliveries. Starting in May 2017, the agency conducted a survey of businesses, including freight transporters and receivers, to better understand how and when deliveries are made and the financial and logistical reasons behind these decisions. The results will inform the design of the off-hour deliveries program, scheduled to launch in early 2018.

Truck's Eye View

A photo from a Truck's Eye View event in Chinatown

DOT also strives to educate the public on specific issues relating to trucks, including safety. The Truck’s Eye View program demonstrates to the public the blind spots common around large trucks. DOT held five events in the past year with a total of 1,742 participants. At these events, participants can sit in the driver’s seat of a truck and learn about the vehicle’s blind spots from a professional truck driver.

2016 Overview

For much of its history, freight was brought to New York City by ship and by rail. The City’s street grid was laid out when goods were loaded onto horse carts at the water’s edge, not onto semi-trailers at warehouses far outside the City. As shipping and rail freight faded from the New York City in the mid- 20th Century, goods movement shifted to trucks. Today, of the 400 million tons of cargo that enter, leave, or pass through the City each year, more than 90 percent is carried by truck. Accommodating this level of truck traffic on streets that were laid out in the 19th Century is a huge challenge, one that is further compounded by the fact that New York City blocks lack back alleys. This oversight by the City founders forces all deliveries and garbage collection to happen in our streets, which are often already crowded with pedestrians, vehicles, and cyclists.

And the challenge is only growing. The increase in e-commerce and home package delivery has further increased truck volumes: Between 2010 and 2015, one major freight industry company saw a 29 percent increase in deliveries to residential areas in New York City. As the City’s population and job base continue grow, so will the demand for goods and services. The New York City economy depends on the efficient movement of freight, but at the same time truck traffic contributes to air pollution, noise, and congestion, and creates safety challenges for pedestrians and cyclists. A number of communities, like the South Bronx, have historically experienced a disproportionate share of the negative impacts of truck traffic.

To alleviate these impacts, DOT is committed to making trucking greener and more efficient through smarter technology, better enforcement, and partnerships with freight haulers, receivers, and other industry stakeholders. These efforts will support the City’s OneNYC freight goals, which also envision shifting more freight from trucks to rail and barge. We are in the process of developing a citywide freight plan to improve our understanding of how trucks operate in the City and to scale up our data-driven freight management program. The agency is also seeking to use sensor and camera technology to promote a culture of compliance with truck routes, loading regulations, and overweight and over-dimensional rules.

Improving our freight network is vital to New York City’s continued economic and population growth. Our goal is to support the economy while also minimizing adverse impacts on local communities.  

Freight Management Best Practices in London

Photo of a truck making overnight deliveries in London.
© Transport for London

London is a global leader in urban freight management and its experience offers valuable lessons for New York City. London requires the use of electric delivery vans in certain parts of the city, and freight bicycles are often used for last-mile deliveries. Additionally, companies that win city contracts must use clean trucks that are equipped with technology to reduce drivers’ blind spots. These changes, as well as a requirement that all trucks have sideguards, make it safer for pedestrians and cyclists on London’s streets and improve the air quality along congested freight corridors.

Technology also plays an integral role in London’s freight management, with enforcement agents using closed circuit television (CCTV) cameras to monitor compliance with delivery rules. Agents monitor the cameras and issue summonses to drivers for double parking, parking too long in loading zones, and blocking the box. By leveraging technology to better manage its transportation network, London is able to ensure that freight and people reach their destinations in a safe and timely manner, while improving neighborhood quality of life.

Improving Compliance on New York City Streets

In New York City, overweight and over-sized trucks threaten public safety and our transportation infrastructure. The trucks’ longer breaking distances and reduced stability, combined with their greater mass, can lead to severe crashes. Studies have also found that the useful life of pavement can be reduced by up to 25 percent if just one to three percent of trucks are overweight. Given these risks, DOT has deployed Weigh-in-Motion (WIM) scales that can weigh trucks as they drive over highways and alert authorities to overweight trucks in real time.

In coordination with regional partners, DOT installed a WIM system on the Alexander Hamilton Bridge in 2014. The resulting data showed that almost seven percent of the thousands of trucks that use the bridge each day were overweight. This dramatic level of non-compliance with weight restrictions has serious implications for the condition of our highways and bridges. DOT plans to expand the number of WIM systems across the City to discourage trucking companies from violating the law.

A photo of the Alexander Hamilton Bridge, which had a WIM system installed in 2014.

In partnership with the freight industry, improve the safety, environmental performance, and economic efficiency of truck deliveries across the five boroughs.
Foster a culture of regulatory compliance in the trucking industry.
Expand partnerships with the freight and trucking industry to encourage sharing of data to better manage truck movements throughout the City.

Reducing Air Pollution and Congestion

Reducing Air Pollution and Congestion icon

Continue initiatives to improve air quality in neighborhoods with heavy truck traffic

DOT will continue to encourage the use of trucks with cleaner engine emission standards through programs such as the Hunts Point Clean Trucks Program (see Chapter 7: Sustainability for more information on this program).


Reduce Freight and Land Use Conflicts

Reducing Freight and Land-Use Conflicts icon

Improve truck access to industrial areas, marine terminals, and airports

DOT will continue to update the City’s truck route network to reflect current land uses and truck access needs and make the freight industry aware of these updates.



Enforcement icon

Improve truck rule compliance through technology and stakeholder engagement

DOT will continue to expand the use of Weigh-in-Motion scales (see the box above). Overweight trucks damage our roadways and put companies that follow the rules at an economic disadvantage.



Reducing Air Pollution and Congestion

Enforcement icon

Expand off-hour deliveries in conjunction with noise monitoring

DOT will encourage off-hour deliveries, with a focus on large buildings in areas with high pedestrian and bicycle activity. Shifting deliveries to overnight hours decreases congestion and truck emissions. DOT will also work with the trucking industry to pilot low-noise truck technologies, as well as deploy a network of noise monitors and cameras to monitor off-hour delivery activity.

Pilot test micro freight and waste collection centers

DOT will explore opportunities for micro freight distribution centers in highly congested commercial areas. These centers might be sited in curb space now dedicated to commercial loading, encouraging off-hour delivery and more efficient collection of recycled materials and waste.


Freight Strategy

Enforcement icon

Develop a comprehensive five-borough freight strategy

DOT will develop truck route profiles for each borough to better understand truck route use and compliance. This analysis will enable the agency to better understand the movement of goods, the needs of shippers and receivers, and community concerns. The agency will then recommend a series of actions to reduce the environmental and social impacts of trucking, while enabling our economy to grow.

Expand DOT’s Office of Freight Mobility

DOT will significantly increase the staff of the Office of Freight Mobility in support of the citywide freight plan and the agency’s efforts to increase the use of  sensor and camera technology to monitor compliance with truck regulations and traffic laws.



Enforcement icon

Issue Notices of Observation to off-route and overweight trucks

DOT will explore issuing notices of observation to off-route trucks and overweight trucks that repeatedly violate rules, with opportunities for adjudication. DOT will explore linking these to denial of permits and City contracts, or other sanctions.